Gold Service Contract

• Providing a priority response over non contract customers -minimising downtime.
  
  
• Contract cover with limited financial exposure at an attractive price.
  
  
• Includes travel and labour costs for the scheduled equipment but excludes the cost of any parts that may be required.*
  
  
• Where available one place on a Malvern e-learning training course is included. On completion certification is provided suitable for inclusion in training records. 
  
  
• Complete System Performance Verification using traceable standards with issue of a performance verification certificate together with full documentation, essential for compliance to ISO9001 and other standards.
  
  
• (Note: Rheometer system owners receive a calibration visit instead of a Performance Verification and GPC or DSV owners receive a Preventative Maintenance visit).
  
  
• More information:
  Rotational rheometer calibration visit
  Capillary rheometer calibration visit
  Difference between a Performance Verification and a Calibration

* Some travel charges may be applicable depending upon distances involved.

Gold pharma service contract for particle characterization systems operating under GxP Regulations.

All the benefits of a Gold Contract but also including

• Complete System Operational Qualification (OQ) using traceable standards and issue of a performance verification certificate together with full documentation.