Manuals and software

Zetasizer Helix user manual (English) Version number: MAN0583-01-EN-00
Publication date: June 2015

Please contact support for the latest software version.

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Protect your investment and ensure optimized performance at all times with Malvern’s service plans.

When you purchase a Malvern product we understand that this is just the first stage of a working relationship that will last for the lifetime of the instrument. Depending on your needs, Malvern will provide the support for your business.

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Malvern Platinum Plan

For laboratories where maximizing instrument up-time is critical to its daily performance. Our highest level of response and the 'all inclusive' price plan takes care of those unexpected repair bills should the unfortunate occur.

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Malvern Gold Plan

Enhance your laboratory productivity by maintaining instrument efficiency. Still receive that priority response, combined with specialist technical and software support, we'll keep your instrument performance on track to deliver.

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Malvern Bronze Visit

For laboratories looking to optimize instrument performance, regular preventative maintenance is essential.

Platinum PlanGold PlanBronze Visit
Annual PM/PV Test
yes
yes
no
Telephone / Email Support
yes
yes
no
Priority Response
yes
yes
no
Emergency Breakdown visits*
yes
yes
no
Parts Included
yes
no
no
Technical & Software Support
yes
yes
yes
IQ/OQ (Pharma)***
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yes
yes

*including labour & travel costs***available at an additional cost

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Events and training

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United States Bioprocessing Summit
Date:
July 3 2015 - July 7 2099
Time:
09:00 - 17:00
(GMT-05:00) Eastern [US & Canada]
Event type:
Exhibition
Language:
English

India Zetasizer training course
Measurement type:
Zeta potential
Date:
May 9 2017
Time:
09:30 - 05:00
(GMT+05:30) India
Location:
Mumbai, India
Event type:
Seminar
Language:
English

world Dynamic Light Scattering in 30 Minutes
Measurement type:
Zeta potential
Date:
May 23 2017
Time:
10:30 - 11:30
(GMT-05:00) Eastern [US & Canada]
Event type:
Webinar - Live
Language:
English

United States Food & Drink Seminar
Measurement type:
Particle size, Zeta potential, Rheology and viscosity
Date:
June 8 2017
Time:
08:30 - 15:30
(GMT-06:00) Central [US & Canada]
Location:
Chicago Marriott Schaumburg, 50 N. Martingale Road, Schaumburg, Illinois, IL, USA, 60173
Event type:
Seminar
Language:
English

United States 2017 Colorado Protein Stability Conference
Measurement type:
Chemical identification, Fluorescence detection, Label-free analysis, Microcalorimetry, Molecular size, Molecular structure, Molecular weight, Particle concentration, Particle shape, Particle size, Protein aggregation, Protein higher order structure, Protein mobility, Protein stability, Zeta potential
Date:
July 17 2017 - July 20 2017
Time:
08:00 - 23:00
(GMT-07:00) Mountain [US & Canada]
Event type:
Conference
Language:
English

Previous page Showing results 1 - 5 of 5 Next page