Manuals and software

Zetasizer Nano accessories user manual (English) Version number: MAN0487-2-0
Publication date: January 2016
Zetasizer NanoSampler basic guide (English) Version number: MAN0497-01--EN-00
Publication date: June 2015
Zetasizer Nano user manual (English) Version number: MAN0485-1-1
Publication date: April 2013
MPT-2 Titrator and Vacuum degasser user manual (English) Version number: MAN0318-4-0
Publication date: September 2012
Zetasizer Nano basic guide (English) Version number: MAN0486-1-0
Publication date: September 2012

Support contract options

Protect your investment and ensure optimized performance at all times with Malvern’s service plans.

When you purchase a Malvern product we understand that this is just the first stage of a working relationship that will last for the lifetime of the instrument. Depending on your needs, Malvern will provide the support for your business.

Help Desk

Training

Software downloads

  • A simple mechanism for receiving updates and new features

Malvern’s service options- choose the right plan for you:

PlatinumMedal

Malvern Platinum Plan

For laboratories where maximizing instrument up-time is critical to its daily performance. Our highest level of response and the 'all inclusive' price plan takes care of those unexpected repair bills should the unfortunate occur.

GoldMedal

Malvern Gold Plan

Enhance your laboratory productivity by maintaining instrument efficiency. Still receive that priority response, combined with specialist technical and software support, we'll keep your instrument performance on track to deliver.

BronzeMedal

Malvern Bronze Visit

For laboratories looking to optimize instrument performance, regular preventative maintenance is essential.

Platinum PlanGold PlanBronze Visit
Annual PM/PV Test
yes
yes
no
Telephone / Email Support
yes
yes
no
Priority Response
yes
yes
no
Emergency Breakdown visits*
yes
yes
no
Parts Included
yes
no
no
E-Learning**
yes
yes
no
Technical & Software Support
yes
yes
yes
IQ/OQ (Pharma)***
yes
yes
yes

*including labour & travel costs** Platinum 2 places per contract term, Gold 1 place per contract term***available at an additional cost

Request a Quote

Events and training

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United States DLS & Zeta: Soup to Nuts
Measurement type:
Zeta potential
Date:
May 16 2017 - May 17 2017
Time:
09:00 - 17:00
(GMT-06:00) Central [US & Canada]
Location:
Home2 Suites by Hilton, 7815 Willow Chase Blvd, Houston TX 77070
Event type:
Classroom based training
Language:
English

United States DLS & Zeta: Soup to Nuts
Measurement type:
Zeta potential
Date:
June 20 2017 - June 21 2017
Time:
09:00 - 17:00
(GMT-05:00) Eastern [US & Canada]
Location:
Malvern's Westborough Office, 117 Flanders Road, Westborough, Massachusetts, MA, USA, 01581
Event type:
Classroom based training
Language:
English

United States DLS & Zeta: Soup to Nuts
Measurement type:
Zeta potential
Date:
July 18 2017 - July 19 2017
Time:
09:00 - 17:00
(GMT-05:00) Eastern [US & Canada]
Location:
Malvern's Westborough Office, 117 Flanders Road, 01581 Westborough, MA, USA
Event type:
Classroom based training
Language:
English

United States DLS & Zeta: Soup to Nuts
Measurement type:
Zeta potential
Date:
August 15 2017 - August 16 2017
Time:
09:00 - 17:00
(GMT-05:00) Eastern [US & Canada]
Location:
Malvern's Westborough Office, 117 Flanders Road, 01581 Westborough, Massachusetts, USA
Event type:
Classroom based training
Language:
English

Previous page Showing results 1 - 4 of 4 Next page