Malvern provides the materials and biophysical characterization technology and expertise that enables scientists and engineers to investigate, understand and control the properties of dispersed systems. These systems range from proteins and polymers in solution, particle and nanoparticle suspensions and emulsions, through to sprays and aerosols, industrial bulk powders and high concentration slurries. Used at all stages of research, development and manufacturing, Malvern’s instruments provide critical information that helps accelerate research and product development, enhance and maintain product quality and optimize process efficiency.

Our products reflect Malvern’s drive to exploit the latest technological innovations. They are used by both industry and academia, in sectors ranging from pharmaceuticals and biopharmaceuticals to bulk chemicals, cement, plastics and polymers, energy and the environment. Malvern systems are used to measure particle size, particle shape, zeta potential, protein charge, molecular weight, mass, size and conformation, rheological properties and for chemical identification, advancing the understanding of dispersed systems across many different industries and applications. When you purchase a Malvern product we understand that this is only the first stage of a collaborative relationship that lasts for the lifetime of the instrument and we want you to achieve the maximum return from your investment. At Malvern we are committed to providing the highest quality support, from simply answering occasional questions and supplying software updates through to delivering a comprehensive support package with priority call out and fixed costs of ownership.

Within our organization we not only have scientists who are leaders in their chosen fields, but also the accumulated knowledge and experience of more than 45 years in materials characterization across a very broad range of industries. Our customers can access this global technical and applications expertise through a variety of convenient channels and in formats structured to ensure the widest possible availability, anywhere in the world. Dedicated Help desk teams provide telephone and email support, ensuring you get a complete answer to any questions. Our specialists deliver training via convenient online e-learning, classroom participation at a Malvern facility or on-site in your workplace. We help with validation documentation, provide expert applications support and offer a range of service contracts appropriate to individual needs.

For the wider community, ensuring access to learning has always been a defining part of Malvern’s offering. A pioneer in delivering web seminars more than decade ago, today we run one of the industry’s most active webinar programs with events freely available to customers and non-customers alike. We actively encourage interaction with our teams via the Materials Talks blog (www.materials-talks.com) and our comprehensive library of application notes, technical information, articles, case studies and on-demand multi-media presentations are all universally and freely available to read or download.