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From the perspective of the wide-ranging applications of an ‘open’ laboratory, particle sizing using systems from Malvern Instruments is very easy. The software is really easy to use, easy to understand, and doesn’t take long either to learn or teach.
We have been Malvern customers for many years and are very happy with the service. Whenever I have an application question or a technical issue, however complex, I simply call them. They respond very, very quickly and are always able to help.